How can enjoy free shipping policy?
We offer Free Standard Shipping on orders over $79, Free Expedited Shipping over $180. Both shipping costs and shipping method should be subject to what is stated on Payment Page, and this may vary for different delivery destinations.
When will I receive my package after my order placed?
Delivery Time= Processing Time + Shipping Time
All Monarjew items are made-to-order. For every piece in our collection, the estimated processing time is listed on the product page. Add the processing time to the shipping time for an estimate as to when you will receive your order.
Shipping Procedure
Step 1 – Order is placed
Step 2 – Order is processed - please refer to Processing Time
Step 3 – Order ships - please refer to Transit Time
Step 4 – Order is delivered
Processing Time
Orders are processed and shipped Monday – Friday from our warehouse. Orders placed on holidays or weekends will begin processing the next business day. Orders are processed and shipped in 1-3 business days. If items in your order are out of stock or delayed for shipping we will notify you by e-mail.
How much do I need to pay for shipping fee?
| Country | Shipping Method | Shipping Time | Costs |
|
The United States, Canada Australia, New Zealand The United Kingdom, Europe Country |
STANDARD SHIPPING | 7-15 working days | US$9.99 |
| Free - orders over US$79.00 | |||
| EXPRESS SHIPPING | 5-10 working days | US$18.99 | |
| Free - orders over US$180.00 | |||
| Other Countries | STANDARD SHIPPING | 10-25 working days | US$12.99 |
| Free - orders over US$79.00 | |||
| EXPRESS SHIPPING | 5-10 working days | US$26.99 | |
| Free - orders over US$180.00 | |||
| Do Not Reached | Brazil, Cayman Islands, Egypt, Guadeloupe, Guyana, Hong Kong SAR, Iceland, Isle of Man, Israel, Macao SAR, Martinique, Mayotte, Morocco, Réunion, Russia, Serbia, Taiwan, Tonga, Venezuela (25 of 25 states), Zambia, Zimbabwe | ||
Note:
* Express Shipping cannot deliver to P.O. Boxes or military addresses. We could only ship to P.O. Boxes and military addresses (APO, FPO) address via Standard Shipping method.
* Above shipping times are estimates quoted by our courier companies, we cannot be liable or held responsible for any delays after dispatch. Delays do happen occasionally due to uncontrollable factors, but please be assured that Monarjew will do our best to limit any inconveniences that may arise.
*We DO NOT responsible for LOST, DAMAGED or STOLEN PACKAGES, if your package tracking show "Delivered" please contact your local post office for more information.
*Due to the pandemic, we can't guarantee the deliver period, delivery may extend. Updated shipping information will be sent to your email.
*If your order is still tracking as IN TRANSIT, we will NOT dispatch the resend order or offer a refund.
*You must sign for purchases of $150 or more regardless of any signature waiver on file with the carrier. Any order of $300 or over needs an adult signature.